S.F Express HK
under review
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Cheuk Yin Chan
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Hitesh Patel
Hi Cheuk Yin Chan ,
What is the difference between traditional and simplified Chinese?
We are willing to change the language to Simplified Chinese (SC) for existing S.F Express.
which might solve your issue?
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Cheuk Yin Chan
Hitesh Patel Hi Patel, the different between these languages is the font, I used S.F Express Chinese name as example below. If you just change the language to traditional Chinese, the website content or information will also change for Hong Kong user. It can fulfill my requirement but impact those Chinese user using existing link.
So my suggestion is to add one more carrier as S.F Express HK with the link I provided.
Traditional Chinese
順豐速遞
Simplified Chinese
顺丰速递
Thank you
Patrick
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Cheuk Yin Chan
Hi Hitesh, may I know if you will add S.F Express HK?
TrackShip
under review
Brijesh Patel
complete
Cheuk Yin Chan, We want to inform you that we already support SF Express.
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Cheuk Yin Chan
Brijesh Patel The providing S.F Express is for mainland China. My requested S.F Express is for Hong Kong. Hong Kong track number could be checked on SF China, but the website between HK and China is provide different information to customer, also the language is bit different.
So it is highly appreciated if you can add S.F Express HK.
Thank you
TrackShip
Cheuk Yin Chan Can you please provide an example of a tracking number and direct us to the differences in the tracking info?
TrackShip
Cheuk Yin Chan - Can you try and connect your store and add a few tracking number for S.F experss Hong Kong with the existing S.F experss carrier that we offer?
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Cheuk Yin Chan
TrackShip The existing S.F express (CHINA) is able to track the track number of S.F express Hong Kong. But the website show to customer is not the S.F express Hong Kong but China. It is not a good customer experience as S.F express China provides different information and language against S.F express HK.
TrackShip
Cheuk Yin Chan I do not see that you use TrackShip so I am not sure how you determine that it's not showing the correct info?
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Cheuk Yin Chan
TrackShip I do not activate the plugin as it does has SF express HK. If my provided info is not enough to add SF express HK, please forget it.
Thank you.
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Cheuk Yin Chan
TrackShip Hi, I come back to continuous my require. Sorry for busy in past week and no follow up.
I activated [Advanced Shipment Tracking for WooCommerce] in my website now. What information need to provide further to let you study if S.F Express Hong Kong is able to add to shipping carrier? Thank you.
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Cheuk Yin Chan
Below provide an example of a tracking number and mention the differences in the tracking info.
S.F Express China (in ship carrier list)
S.F Express HK (request to add)
Both link, S.F Express China and Hong Kong could show shipment track status, but the information in S.F Express China is for the people in Mainland China with language simpified Chinese (Your link show English. While S.F Express HK provide ship information only for Hong Kong, and the language is Traditional Chinese. So HK customer need to switch from SF Express China to SF Express HK if need Hong Kong ship information.